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*Client Manager - Norwegian speaking - (Egham, England, United Kingdom)


London - UK
Full-Time Job Apply Method - External site
Posted Date - June 19, 2019 Expiry Date - N/A
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Job Description
  • What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. Client Manager - Egham Are you an experienced Client Manager who is great at cultivating relationships with C-suite executives and their teams? Are you passionate about technology and comfortable working in a target driven environment? We are looking for a Client Manager to join our Client Services Organisation in our newly built state of the art Centre of Excellence (COE) in Egham. You’ll be part of a fast-paced, dynamic team providing the highest level of client support to C-level individuals in some of the world’s most successful companies. You will build relationships with our existing clients ensuring they receive value from their Gartner services. You will understand your clients’ critical initiatives, align Gartner research and expertise, and help Gartner maintain its growth by ensuring strong client retention. A typical day might look like: Building relationships with existing clients to drive engagement with their Gartner service Partnering with internal Gartner teams, including Sales, to identify your client’s key initiatives and manage client relationships Proactively seeking to uncover your client’s technology related business initiatives Ensuring that your clients receive value from their service by aligning relevant Gartner resources (eg customized research) Collaborating with the Gartner sales team to ensure the client renews their service prior to the cancellation date of the contract Delivering on-site member support at annual Gartner events Ensuring client satisfaction, retention, operational efficiency and service quality You’re great at: Speaking native or business level Norwegian and fluent English with your clients Working towards and achieving targets Building relationships over the phone with senior level individuals Collaborating with others to overcome challenges whilst working in a fast paced and dynamic environment Planning and organizing your time effectively Delivering exceptional customer service and being passionate about delivering value to clients Using verbal and written communication to deliver a clear and concise message You may have: A Bachelor’s Degree Previous experience working in a technology industry Fluent English and Native level / fluency in additional European language We offer: Competitive compensation and exceptional benefits An upbeat, positive and collaborative working environment Private Medical Insurance including a wellness program and private dental insurance Comprehensive pension with company matching and doubling your contribution Free on site gym membership with Nuffield Health Opportunity to develop your career in a world’s leading Research and Advisory Company which is consistently growing at an incredible double digit level World class training & coaching. A newly built office with a restaurant, Starbucks, a rooftop terrace and great transport links to central London and Heathrow airport Season ticket loans and Cycle to work schemes Start with 25 days holiday plus Bank Holidays Job Requisition ID:37145 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.


About Gartner
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in more than 10,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 7,900 associates, including over 1,700 research analysts and consultants, and clients in more than 90 countries.


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