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Assistant Store Manager, adidas Brand Centre, White City (London, LND, GB)

adidas Group

London - UK
Full-Time Job Apply Method - External site
Posted Date - September 17, 2019 Expiry Date - N/A
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Job Description

    Contributes to store profitability by:

    • Ensuring KPIs for a defined area within a store are met or exceeded

    • Coordinating team members to provide the best possible balance of service and operations, resulting in a leading

      shopping experience

    • Supervising and coaching team within a defined area of responsibility

    • Assuming Store Manager responsibilities in the absence of the Store Manager



    • Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in

      a variety of situations

    • Has a working knowledge of the Retail KPIs and makes commercial decisions within his/her area of responsibility

    • Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments

      to drive productivity and efficiency

    • Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and

      appropriate elements of the adidas customer service model

    • Actively supervises and coordinates his/her team to ensure all customers receive service

    • Understands customer expectations and coaches his/her team to meet or exceed them at all times

    • Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility

    • Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge

    • Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute

      visual merchandising and housekeeping standards in his/her area of responsibility

    • Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in

      his/her area of responsibility

    • Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product

      delivery from the stockroom to the floor and replenishment

    • Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures

    • Minimizes loss by implementing, monitoring and tracking all loss prevention procedures

    • Supports the recruitment, on-boarding, training and development of the store team

    • Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance

    • Actively collaborates and shares best practices to drive store team performance

    • Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

      (additions based on market needs)



    • Not Applicable



    • Customers

    • Peers and Supervisor



    • Stepping into Management Competencies



    • Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]

    • Intermediate numeracy and literacy and advanced verbal communication skills





About adidas Group
For over 80 years the adidas Group has been part of the world of sports on every level, delivering state-of-the-art sports footwear, apparel and accessories. Today, the adidas Group is a global leader in the sporting goods industry and offers a broad portfolio of products. Products from the adidas Group are available in virtually every country of the world. Our strategy is simple: continuously strengthen our brands and products to improve our competitive position and financial performance.


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