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(IND-Pune) Technical Program Manager


Pune - India
Full-Time Job Apply Method - External site
Posted Date - July 29, 2020 Expiry Date - N/A
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Job Description
  • **Our Purpose**

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion at for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

    **Job Title**

    Technical Program Manager


    Mastercard® Global Data Repository—a leading technology repository that houses enhanced information (daily transactions from MasterCard issuers plus data from vendors such as airlines and hotels). GDR powers multiple Mastercard commercial products and provides enriched data to Mastercard smartdata.gen2, a scalable, global, web-based solution of payment data and information management.

    Global Data Repository (GDR), maintains data in a highly secure environment behind multiple firewalls, it collects detailed data from many different sources and aggregates it into a single common format for distribution to various entities. It distributes data globally on a daily basis to issuers and their customers via Smart Data solutions, or directly to those customers using their own MIS or ERP system.

    • The Applications Development Team is a dedicated collection of self-organizing, interdependent, and highly efficient co-located individuals. There are multiple teams as part of SmartData GDR, spread over (Pune) India and (St. Louis) USA.

    • Team members may be developers, testers, analysts, architects, project managers and product owners. • The team is cross-functional, and follows the agile SAFE methods to deliver the work


    This is a Technical Program Manager position for GDR application within the suite of Commercial products, based out of Pune.

    As part of this role you will:

    • Partner with business owners, development team, quality engineering resources, product owners, product managers, release train engineers to provide scrum master guidance

    Responsible for planning, developing, and executing initiatives within release trains to ensure timely completion of the planning increment.

    • Manage the overall coordination, status reporting, schedules and stability of project-oriented work efforts, ensuring that project goals and objectives are met within agreed upon time, scope and resource requirements

    • Ensure Agile Scrum Framework is being followed by the Scrum Team

    • Ensure appropriate processes (business features thru deployment phases) are in place and team is adhering to the standards

    • Capacity planning and PI planning for the team and ensure that iterations progresses and is on track

    • Identify blocking issues and manage their resolution

    • Improve team processes that accelerate innovation, reduce costs and improve quality

    • Own change management completely from creation through deployment and closure

    • Track and manage all PRBs routed under the team and prioritize them with the product owner to address in the program increment

    • Act as a servant-leader for the scrum team, providing necessary guidance, motivation and manage risk

    All About You

    • High energy individual with the passion to manage and deliver end-to-end products

    • Experience working and managing priorities for a cross-functional team on a global scale

    • Enjoys diving deep to understand the platform capabilities and underlying technologies

    • Good understanding of and experience with C/C++/Java and SQL

    • Good understanding of Payment domain, PCI, PII and other financial security requirements

    • Strong experience in Agile and SDLC delivery methods

    • Excellent interpersonal and problem-solving skills

    • Excellent written and verbal communication skills

    • Experience identifying, analyzing and mitigating risks

    • Ability to translate technical information into business language

    • Ability to effectively collaborate in a geographically distributed work environment

    • Highly proactive with strong coordination and organization skills – This is important for this role

    • Knowledge and experience of working with JIRA/Rally will be preferred

    • Experience in following SAFE practices and having SAFE certified scrum master

    • Desire to stay abreast with technology, new development tools and methods

    Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

    _Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​_

    _If you require accommodations or assistance to complete the online application process, please contact_ _reasonable.accommodation@mastercard.com_ _and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly._

    **Requisition ID:** R-111177


About MasterCard
As a technology company in the global payments business, we operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone.


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