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Customer Care Representative

Raya Distribution - Cairo - Egypt
Contract Job Apply Method - Email
Posted Date - December 27, 2016 Expiry Date - January 31, 2017
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Job Description

Handling customer face to face in Raya branches, follow up with their complains and helping them to fulfilled their demands.


About Raya Distribution

Raya’s Trade Line of Business caters primarily to the consumer market through three main functions; distribution, retail and maintenance services for cellular phones and IT product under global brand names. Raya Trade sells directly to the retail market through its stores, distributes through a nationwide network of wholesalers and provides maintenance for its products.

The portfolio of products offered through the distribution, retail and maintenance service functions includes cellular phones predominantly under Nokia and Samsung brand names in addition to a range of computers, peripherals and other accessories under brands such as Hewlett-Packard, Dell, Xerox, 3Com, D-Link, Intel and Microsoft Furthermore, the distribution network served as the foundation for growth of the company’s retail operation, which focuses on offering greater product choices, wider access and a variety of value-added services.

In 2006, Raya launched its retail chain as a multi-brand chain offering Nokia, Samsung, and Sagem, I-mate as well as other mobile brands. These high-tech shops offer a unique shopping experience while reinforcing the company’s image as a cutting-edge ICT supplier.