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Service Engineer - Power and Utilities (Morocco)

ABB - Casablanca - Morocco
Full-Time Job Apply Method - Email
Posted Date - April 26, 2017 Expiry Date - June 26, 2017
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Job Description

Duties & Responsibilities:

  • ·      Investigate customer needs through professional consulting. Provides technical consulting and specialist assistance on Service solutions to management and customers by giving relevant inputs on customer requirements and proposed service products/solutions.

 

  • ·      Determine effective Service applications, equipment and methods to develop, market or manufacture new Service offerings to respond to customer requirements cost effectively.

  • ·      Manage customer relationships and maintains regular contacts with key customers.

  • ·      Identifie new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are met and business opportunities utilized for Service growth.

 

  • ·      Conduct specialist support and advisory service for Sales team.

  • ·      Ensure accurate communication and exchange of technical information to the customers to address their needs and reports and follows up customer feedback to achieve high level of customer satisfaction.

 

 

   
  • ·      Provide technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in GIS  (installation and commissioning; maintenance; repairs; engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).

  • ·      Focus on one ABB approach in delivering Service.

  • ·      Work on the Execution of GIS installations/supervision.

  • ·      Report, fill in test reports, mechanical and electrical function test, and commissioning works for GIS and perform HV test.

  • Coordinate and perform specialist Service projects in relevant areas internally and externally (e.g. milestones, project plan, cost supervision, action steps, project reviews, project supervision) including all commercials.

  • ·      Prepare all required technical documents and reports for project contracts to be signed by the customer representative.

  • ·      Report work done in a timely manner and provide relevant technical supporting documents to the service execution teams and follows up when needed.

  • ·      Apply safety rules and safe practices as well as environmental responsibilities.

  • ·      Report unsafe practices and incidents.

Job Qualification:

Education:

BSC degree in Electrical Power Engineering

Requirements :

Minimum of 2 to 4 years’ experience in installation, commissioning and service knowledge of High Voltage Gas Insulated Switchgear from 66KV to 245KV and Generator Circuit Breakers will be required apart from this, flexibility to travel and good communication skills is a must 

Language Proficiency:

 

 Fluency in both spoken & written English & Arabic language is required. 

 

About ABB

ABB is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids serving customers in utilities, industry and transport & infrastructure globally. For more than four decades, ABB is writing the future of industrial digitalization. With more than 70 million devices connected through its installed base of more than 70,000 control systems across all customer segments, ABB is ideally positioned to benefit from the Energy and Fourth Industrial Revolution. With a heritage of more than 130 years, ABB operates in more than 100 countries with about 135,000 employees. www.abb.com
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