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(EGY-CAIRO) Support and Subscription Digital Sales Support Specialist


Dallas - Egypt
Full-Time Job Apply Method - External site
Posted Date - January 22, 2020 Expiry Date - N/A
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Job Description
  • **Introduction**

    At IBM, work is more than a job - it\'s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you\'ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world\'s most challenging problems? If so, lets talk.

    **Your Role and Responsibilities**

    Sales Support Specialists are responsible for providing support to the sales team and customers during the sales process. They help seller resolve sales-related issues in a timely manner, generally providing real-time support.

    + Creates quote

    + Deals & solve problems

    + Takes sales information and puts it into an easily readable format

    + Follows up with reps to make sure that they are satisfied

    + Makes sure that sales persons are on track with sales goals

    + Meets with other departments to make sure that sales people are doing their job correctly

    + Provides any necessary data or reports to the sales team

    + Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

    + Does any necessary administrative work

    **Required Technical and Professional Expertise**

    + Good customer care skills

    + Good written and verbal English

    + Accuracy and attention to detail

    + Good organizational skills

    + Good computer and keyboard skills

    + An ability to work under pressure and to deadlines

    + An ability to work independently and as a team

    + Good administrative and reporting skills

    + Quick to learn

    + Proactivity

    **Preferred Technical and Professional Expertise**

    Refer to JD

    **About Business Unit**

    Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM\'s proven cognitive and cloud technology solutions.

    **Your Life @ IBM**

    What matters to you when you’re looking for your next career challenge?

    Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

    Impact. Inclusion. Infinite Experiences. Do your best work ever.

    **About IBM**

    IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

    **Location Statement**

    For additional information about location requirements, please discuss with the recruiter following submission of your application.

    **Being You @ IBM**

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


About IBM
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become "smarter" as the planet becomes more digitally interconnected. IBM invests more than $6 billion a year in R&D, just completing its 21st year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.
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