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Retail Assistant Manager - Citadel Outlets 6202 (Commerce, CA, US, 90040)

adidas Group

Ottawa - Canada
Full-Time Job Apply Method - External site
Posted Date - October 11, 2019 Expiry Date - N/A
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Job Description
  • Purpose:

    Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience. Assumes Store manager responsibilities in the absence of the Store Manager.


    Key Accountabilities:

    •    Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations. 

    •    Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. 

    •    Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor. 

    •    Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. 

    •    Minimizes loss by implementing, monitoring and tracking all loss prevention activities. 

    •    Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. 

    •    Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets. 

    •    Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency. 

    •    Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture. 

    •    Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.

    •    Guides and trains team members on basic core and seasonal product knowledge. 

    •    Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty. 

    •    Understand customer expectations and coaches team to meet or exceed them at all times. 

    •    Actively supervises and coordinates team to ensure all customers receive the highest level of service. 

    •    Actively collaborates and shares best practices to drive store team performance. 

    •    Supports the recruitment, onboarding, training and development of the store team. 

    •    Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance. 


    Knowledge, Capabilities and Experience:

    •    Must possess and consistently exhibit the competencies relative to the position. 

    •    Excellent Skills in operating personal computers, POS systems, and various software packages including MS office. 

    •    Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment. 

    •    Ability to learn and adapt quickly in a fast paced environment. 

    •    Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. 

    •    Ability to operate independently and with discretion, and work effectively under pressure. 

    •    Demonstrates an inspirational attitude that contributes to a positive team environment. 

    •    Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. 

    •    Well developed ability to speak, read, comprehend, and write English 

    •    Ability to maintain reliable and consistent attendance and punctuality. 

    •    Ability and willingness to travel by car and air domestically. 

    •    While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. 


    Physical Requirements:

    •    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. 

    •    The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 

    •    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. 

    •    Must be 18 years or older. 



    •    High School diploma or general education degree (GED) 

    •    Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment. 

    •    Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience.


    adidas participates in E-Verify. For more information, click here



About adidas Group
For over 80 years the adidas Group has been part of the world of sports on every level, delivering state-of-the-art sports footwear, apparel and accessories. Today, the adidas Group is a global leader in the sporting goods industry and offers a broad portfolio of products. Products from the adidas Group are available in virtually every country of the world. Our strategy is simple: continuously strengthen our brands and products to improve our competitive position and financial performance.


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